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A New Beginning - What is the new norm in retail trends and what to expect from consumers?

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SCHEDULE

Webinar - Clever Age & Salesforce & Akeneo

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SPEAKERS

Clever Age, Salesforce & Akeneo invites you to the Webinar:

DESCRIPTION

More than ever in this particular global crisis, retailers must be flexible in adapting their organizations business model, processes and technology to avoid negative  effects from supply chain disruption and still be able to respond to customer expectations.

The Covid-19 pandemic is definitely changing retail consumer behavior. After a lockdown and stay-at-home period, consumers continue to be driven by personal circumstances, such as weighting up their business values and priorities.

In order to address these new trends and adapt to new consumer behavior, retailers need to embrace digital commerce and adapt their product offering, delivery options and stand out amongst competitors when promoting and targeting consumers now more than ever.


Date: 15th October
Time: From 3pm (GMT+8)

  • Panelists introduction :
    • The new retail key trends - what your customers now expect from you
    • Short time to market solutions - the new norm of sales conversions 
    • Product enrichment through all the new sales channels: social commerce
  • Discussion: open questions from the audience

AGENDA

Yvon LE RENARD

Managing Partner of Clever Age Asia

In this webinar we’ll discuss the key trends in the retail industry, and how retailers can accelerate their digitalisation with short time to market solutions to better adapt to new consumer behaviors.

During this session, retail experts from Clever Age, Salesforce and Akeneo will directly answer your questions on your retail strategy, customer engagement, product experience solutions… 

Yvon Le Renard, an Asia Digital expert passionate for Digital Technology and Innovation. Currently, Managing Partner of Clever-Age Asia Ltd, Yvon helps mid-to-large corporations in their digital journeys from Consulting to Project Implementation, leveraging digital technologies to achieve better customer engagement, business results and competitive advantage. Clever Age covers the entire digital chain (Technology, Innovation, Design) with 350+ employees across 3 continents: Europe with HQ in France (8 offices), Asia (Hong Kong, Singapore, Vietnam), Shanghai (Chine) and North America (Canada).

Hubert ODEND’HAL

Salesforce Commerce - Strategic Account Executive

Hubert has been living in Asia for more than 5 years, helping brands and retailers identify and implement efficient ways to increase online Sales. He represents Salesforce Commerce offering for Asia. Hubert accumulates 9 years in Commerce enterprise solution selling with Retailers. His numbers of interactions with retailers over time gives him a unique point of view in best practices and key challenges to solve. 

Terry BISHOP

Akeneo Channel Manager

Terry is the Partner Manager at Akeneo working with technology and system integrators across the UK & APAC. The primary focus is working with Agencies & SIs helping them transform their service offerings from standard eCommerce practises, into Product Experience Management service offerings.